In the heart of the vibrant cityscape of Dubai, where the
rhythm of festivity echoes through every corner, there stands Hyde Dubai – a
festival-inspired hotel that transcends the ordinary. A part of Ennismore, a
creative hospitality company rooted in culture and community, Hyde is not just
a brand; it's a state of mind. In the realm of this festival-inspired oasis, a
crucial role takes center stage – the Security Manager at Hyde Dubai,
AccorHotels. Beyond the glitz and glamour, this position is dedicated to
safeguarding the experiences and ensuring a safe haven for the guests and
employees of Hyde Dubai.
Hyde Dubai: A Festival of Hospitality
Hyde Dubai isn't just a hotel; it's a perpetual festival
where the vibe, music, and company converge to create an unparalleled
atmosphere. From a lively rooftop pool to four distinctive restaurants,
including the renowned Katsuya, Hyde Dubai is a testament to a bohemian spirit
and a sense of discovery. It's a place where free spirits find connection at
every corner, with live music, inspiring common spaces, and rooftop views of
the iconic Burj Khalifa. This is not merely accommodation; it's an experience
curated with a commitment to atmosphere, live shows, global flavors, and more.
The Role of a Security Manager: Safeguarding the
Festival Atmosphere
Adopting a "Service-Oriented" Approach:
The Security Manager at Hyde Dubai is not just a guardian;
they are curators of a festival atmosphere. The role emphasizes a
"Service-Oriented" approach, promoting a "gentleman" rather
than "officer" image for security services. It goes beyond
traditional security roles, aligning with the unique vibe of Hyde.
Ensuring Safety for All:
The primary responsibility is to protect the safety of
guests, staff, and their properties. The Security Manager becomes a host of the
hotel, greeting guests and offering assistance, embodying the spirit of
hospitality in every interaction.
Training and Discipline:
In the dynamic environment of Hyde Dubai, the Security
Manager plays a pivotal role in training new Loss Prevention Officers. They
ensure that the team is not just efficient but also aligned with the
distinctive culture of the hotel. Enforcing discipline and conducting regular
checks are essential to maintain the festival's vibrant yet orderly atmosphere.
Investigations and Surveillance:
Beyond the celebratory ambiance, the Security Manager
conducts investigations and prepares reports for various incidents within the
hotel. This includes criminal acts, losses, accidents, staff misconduct, and
any concerns affecting guests or staff. Surveillance becomes an integral part
of maintaining the festival's peace and order.
Safety Protocols and Checks:
The Security Manager ensures that safety protocols are
adhered to, creating a secure environment for everyone. Regular checks on all
security officers, as well as inspections of critical areas, are conducted to
guarantee the effectiveness of security measures.
Online Applications and Continuous Improvement:
In the digital age, the Security Manager is tasked with
updating and completing all security online applications. This includes new
security training, security IDs, renewals, and new registrations. It's not just
about maintaining; it's about staying ahead and continuously improving security
measures.
Daily Reporting and Collaboration:
Presenting all departmental activities in the Daily
Security Report during Morning Briefings is a routine for the Security Manager.
Attending meetings and in-service training sessions ensures alignment with the
evolving needs of the festival-inspired hospitality.
Health and Safety Standards:
Beyond the festivities, the Security Manager checks if
Health and Safety standards are upheld. This commitment to well-being extends
beyond security concerns, portraying a holistic approach to the safety and
comfort of everyone within Hyde Dubai.
Event Preparedness:
In a hotel that hosts a perpetual festival, the Security
Manager is ready to set up security action plans for events when needed by
guests and/or staff. It's not just about reacting but proactively ensuring that
every festival moment is secure.
Qualifications and Experience: The Composition of a
Security Maestro
Personal Attributes:
The Security Manager embodies good written and verbal
communication skills. Maintaining confidentiality at all times, understanding
multicultural environments, and exercising good judgment with difficult guests
are attributes that define their character.
Experience: The Symphony of Expertise:
With a minimum of 5 years' experience in a similar capacity
in a 5-star hotel, the Security Manager is not just an enforcer of rules; they
are conductors of a symphony of security measures.
AccorHotels: More Than a World Leader
AccorHotels, the parent entity of Hyde Dubai, is much more
than a world leader. It's a family of 250,000 hoteliers, each resonating with
the passion for welcoming. Across 4,300 addresses and digital platforms,
AccorHotels offers more than 100 professions across 5 continents. As an
operator, franchisor (HotelServices), owner, and investor (HotelInvest),
AccorHotels invests energy into making "Feel Welcome" resonate as the
finest hotel promise.
